Change Management and Communication Plan Essay Example for Free

Change Management and Communication Plan Essay Riordan Manufacturing needs to develop a formalized method for controlling all client information into one centralized client administration method. The first part of this plan will develop a modified administration plan that will include many critical elements; for example, suggestion of a plan in order to execute modifications during the coming year and an explanation of the assessment processes following the implementation of the modifications. The 2nd part of the plan will make reference to an exhaustive communication plan for the suggested modifications. A sample message communicating the plan to the company employees is also included. Riordan Manufacturing currently uses a bureaucratic structure based on formal power. This structure is designed with set rules and functions on how the business will operate daily. Their organizational chart describes how the organization is departmentalized by scope of work into functional areas. Each specialized department has a vice president and managers that control their operations. The major advantage of this type of functional departmentalization is efficiency gained from putting like specialists together (Robbins Judge, 2013). The power and political structure could affect the employee behavior because all decisions must go up the ladder. For example, if a decision needs to be made about how a heart valve machine needs to be updated, the decision must be routed through proper authority, rather than being handled by the foreman. Another advantage of this structure is that there is direct communication between lower level managers and their supervisors; this provides effective leadership, vision, and communication throughout the ranks in the organization. The most appropriate and effective organizational structure for Riordan is departmentalization and formalization. With the planned change for a new customer information system, structure, organization, and good communication between departments  is necessary. This form is valuable when an organizationâ€⠄¢s customers are widely distributed geographically and have similar needs based on their location (Robbins Judge, 2013). Most of the positions in the organizations are standardized, so each employee is placed in the correct department according to his or her abilities. Riordan Manufacturing has a separate department for each product they make, which is an example of departmentalization. Employees in a departmentalized and formalized organization have set rules to follow and are specialized to their department. Riordan Manufacturing employees are a diverse group that offers solutions in a diverse market. Each member is part of a team where each product made grows their total portfolio. Riordan’s culture is based on organic growth with innovation, although they are a bureaucratic organization. They are constantly looking for new products to innovate and expand in new areas without looking to cut costs to gain growth. Their characteristics include: ethical standards, innovative, and team building. The corporate culture of Riordan Manufacturing influences employee behavior by innovation and risk taking with an emphasis on team building. Riordan uses good communication and team orientation to keep their employees motivated. Some workers may become unwilling to cope with modification. Possible reasons may be the lack of knowledge regarding the modification, comfort, anxiety about being unsure, personal private views, job security, pressure from peers, clashes, and lack of confidence. Even though workers are being resistive, the administrators are intending to cope with the opposition and assist workers with the modification more efficiently. Administrators may apply the modification by conveying it clearly, being straightforward, and acknowledging their worries together while respecting workers. Administrators may provide support by meeting directly in regards to the modifications or by additional co aching. Administrators might place the resistive workers with employees or another company temporarily who are already using the modification. This can allow for administrators to make certain they have set some objectives to ensure the success of the modifications was worthwhile and advantageous. Modifications need constant and continuous quality improvements. During the 12 months, administrators must be sure that the modification they put in place continues to remain effective. Administrators can perform this by assigning reaction teams to  areas which are in danger, as well as continue to make contact with their workers via phone, email, direct contact, or memo. Safety precautions will also continue to be managed and improved. Staff and administration attitudes will remain optimistic, involving workers, caring for their views, ideas, and thoughts, continuing to provide training sessions, set objectives and goals, and encourage inspiration. Administrators may assess achievement by monitoring the effectiveness of the modification, organization numbers/sales, and ensuring workers are producing great results. In case the organization is failing or hasn’t seen any growth then they must adjust the modification. Communication Plan The best way to overcome the resistance to change is timely communication to employees. Managers should have meetings with employees, as necessary to discuss the changes. The reason for the changes should be conveyed in a way so employees will understand the necessity for the changes. Managers also need to make themselves available to address any concerns and to listen to feedback from employees. It is very important to listen to their concerns, and address them in a professional and compassionate manner. The manager needs to assert themselves as being calm and professional, while conveying the change and listening to concerns of the employees. Along with meetings, regular emails and memos should be sent to all employees to inform them in a formal manner of the changes that need to take place. It may be prudent to appoint a few reactionary team members to assist the employees with the new procedures. Some employees should be selected to join the reactionary team to instill a sense of ownership into the changes. If a written communication method was to be utilized there could be physical barriers to non-verbal communication. Not being able to see the non-verbal cues, gestures, posture and general body language can make communication less effective. To counter that, our preferred communication channel will be face-to-face to discuss anything that could be considered sensitive in nature. Jargon, abbreviations, and slanged terms for what is considered common items is commonly used in corporations; this can cause confusion for some whom may be less familiar. To ensure everyone has a firm grasp on the message being relayed, the use of these terms should be minimized in all formal communications. Email and Memo Message Valued Employees of Riordan Manufacturing: The organization decided to apply a client administration method that will permit you to easily monitor our clients. The administration knows that we have put enormous accountability on you to manage client info and wish to provide you with the methods to do this job more efficiently. This info might be more effective when we keep it in a uniformed style and saved in a convenient location. By applying this method we will be allowing the info to be easily available to all workers and will streamline searching methods. We know that this info, if not saved correctly will get lost, and we dont want to jeopardize the client associations which you have worked so hard to maintain. Formalized training will be given to all workers prior to the launch of this method. Our objective is to make sure that you are happy and capable of using the latest program before its put into use. We have created a formalized coaching agenda for following week to make sure everybody has had time to see, work, and know the program. We hope that this may be applied on Monday March 30th, 2015. Administration knows that understanding the latest method is a difficult task, however we believe you will notice the advantage of this latest program. We thank you all for your hard work, persistence, and assistance in this matter. Please contact your immediate supervisor with any questions or problems. Thank You, Riordan Manufacturing Administration Conclusion The document has assisted in developing a modification administration plan for Riordan Manufacturing by deciding formalized and casual power structures of the company and their influence on the conduct of workers. It has additionally determined suitable company structures for this organization which will help in achieving the modifications. The document has described the company’s tradition by identifying its features, and the possible impact of this tradition on the conduct of workers. Riordan must think about applying the specified modifications which are contained in the modification administration plan, and they must also apply the communication plan that will assist in implementing the modifications effectively. Reference Robbins, S. P., Judge, T. A. (2013). Organizational behavior (15th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall.

The Rise of Brands Essay -- Marketing Branding

â€Å"I also like Gmail, Giordano Natru – Dry shirts (my daily â€Å"uniform†), Hewlett –Packard laptops, Nokia E-series phones and Toyota. And am I the only person who uses Google Chrome almost exclusively. If I use products other than these, it’s not necessarily the end of the world. But the happiness factor might not be that great †¦through time, one develops a sense of affinity to one name, product or service. And subconsciously you keep choosing the same brand or product over and over not really because of its name, but because of the affinity.† (â€Å"Are you Brand Conscious?† – J. Angelo Racoma.2009) Today, brands are a huge asset to the organisations, whereas, for a consumer they are a mania. Brand conscious consumers are a gold mine for organisations, but brands were not always a necessity in the world; there was a point in time when there were unbranded products, just one or two brands and then with the explosion of branding, it became a vogue. Branding has gone through enormous change since the time it originated till today. This essay seeks to explore the rise of branding over the years and the metamorphosis of branding. It starts with the origin of branding and then explores various periods in history and how branding has changed according to the change in circumstances. The evolution of a brand is then described in accordance to how a brand adopts various characteristics over a period of time. Ensuing the evolution, branding in today’s age is explored. Elements such as â€Å"intellectual property,† â€Å"non profit branding† and â€Å"online branding,† that are affected by branding, are examined. Finally, the future of brands and the responsibility of brands are discussed. HISTORY: The Beginning: The history of branding can be tr... ... Pine, J and Gilmore, J. (1999) The Experience Economy, Boston, MA. : Harvard Business School Press. Racoma, J. Are You Brand Conscious? racoma.net. Weblog [Online] 16/07/2009. Available at: http://racoma.net/commentary/are-you-brand-conscious/. (Accessed: 10/12/2010). Slater. D and Tonkiss, F (2001) Market Society: Markets and Modern Social Theory. Cambridge: Polity. Swystun, J. (2006) The Brand Glossary, Gordonsville: Palgrave Macmillan. The Economist (2003) Brands and Branding, London: Economist Books. UNICEF, (2010) UNICEF Available at: http://www.unicef.org/corporate_partners/index_42735.html (Accessed: 27/12/2010) Warren, C, Facebook Marketing: IKEA’s Genius Use of Photo Tagging, Mashable, Weblog [Online] 25/11/2009. Available at: http://mashable.com/2009/11/25/facebook-marketing-ikeas-genius-use-of-photo-tagging/ (Accessed: 03/01/2011).

Assessment and Learners Essay

4 Understand how to involve learners and others in assessment 4. 1 Explain the importance of involving the learner and others in the assessment process Assessment is all about making judgements. A major argument for involving students in self and peer-assessment is that it helps them to develop the ability to make judgements, in particular about themselves and their work. This is an important life skill as well as an academic one. If an assessor wants to observe a specific piece of evidence but is unable to because maybe it hasn’t occurred in any methods of assessment; this is where it’s important for others to get involved for example the managers or the colleagues. The workers can motivate the learner when the assessor is not around. The workers can act as an expert witness, so when the assessor goes to visit the candidate he/she could provide the assessor with a witness testimony, and this will be put as evidence in the portfolio 4. 2 Summarise types of information that should be made available to learners and others involved in the assessment process Students should be made aware of the criteria in which they will be assessed from the start of the course as well as the forms of assessments that will be used during the process and the length of time it will take. The learners should be given information on what the outcome will be for the different assessments undertaken as well as what qualification is expected on completion of the course. 4. 3 Explain how peer and self-assessment can be used effectively to promote involvement and personal responsibility in the assessment of learning There are many benefits of peer assessment. Students assessing each other’s learning can help the learners to feel supported by their peers. There is also the benefit that the learners may be able to relate more easily with their peers than with a tutor. Peer assessment assists the learners gain confidence and social skills and shares the roles of assessing and being assessed equally between the learners. One suggested peer assessment activity is to have students work in groups, discussing each other’s’ in-class assignments and ways to improve, develop and adapt for improvements providing their peers with peer led feedback and assessment. Self-assessment is a natural progression and grows out of peer assessment. It allows the students to examine their own work and discover strengths and weaknesses for themselves. This can be carried out through reflective practice through a diary of learning or learning log that allows the student to see progression and reflect upon the journey. It’s important to incorporate some aspect of self-assessment every day, if possible, in order for students to take responsibility and interest in their abilities. Another way of using self-assessment is by asking the students to give themselves a grade on the work that they have completed before handing in the work to the marking criteria set, or for student looks at their assignment and marks green for questions that they feels confident about, yellow for questions that they are unsure of and red for questions that will require help. 4. 4 Explain how assessment arrangements can be adapted to meet the needs of individual learners Assessment arrangements can be adapted by allowing the learners to have an element of choice on how the criterion is assessed. This will allow the learners to feel included and means that the tutor is not offering an alternative or necessarily forcing the learner to disclose their lack of understanding or forcing adjustment. An example would be giving all learners the choice of having a Unit assessed either by portfolio or by written examination or by observation. In short, as long as the assessment criteria are being assessed to the same standard, the assessment method can be flexible and should meet the needs of the learners 5 Understand how to make assessment decisions 5. 1 Explain how to judge whether evidence is: sufficient, authentic and current All assessments must be valid, reliable, practicable, and equitable and assessors must apply the standards of assessment uniformly and consistently. . Ensuring assessments are capable of generating sufficient evidence for learners’ to demonstrate that they have met the assessment criteria. Having this process gives the learners clear instructions to the assessments that will be used during the course as well as clear and precise guidelines for completion. It gives both the tutors and the learners the recommended guidelines on how work for the course should be presented and what evidence is required for verification, this in turn allows the tutor and the organisation to map the developments of the learner through the assessment criteria being met. This ensures that all courses awarded are valid and that the course has worked to the set Quality Assurance of the awarding body and organisation; thus being assessed accurately, consistently and fairly to set standards. Sufficient evidence must cover all aspects of the assessment criteria for each unit the learner is seeking to achieve and collect enough evidence to demonstrate knowledge and competence. The learner must be able to show that the work produced is authentic and able to explain and substantiate the evidence the learner has put forward. It is important, therefore, to ensure that any work that the learner submits is only evidence relating to your own performance. Current’ means evidence relating to skills, attitudes and knowledge you can currently demonstrate in relation to the criterion and unit being taught. 5. 2 Explain how to ensure that assessment decisions are: made against specified criteria, valid, reliable and fair The assessor should follow as far as possible the criteria set down in the relevant unit and qualification. All qualifications go through a standardisation process that enables each assessor to consistently make valid decisions; that all assessors make the same decision on the same evidence base and all candidates are assessed fairly. All corresponding evidence from the learner should be reliable in that they have concrete knowledge and skill to back up their evidence. The evidence should be fair in that any leaner will have the same opportunity to complete the assignment.

Managing An Effective Workforce Ie People Essay - 1512 Words

Introduction Whether you are employed as a manager in a bank or as a director in a Government institution or as a supervisor in a supermarket or grocery store, or as a manager in a coffee shop or as a director of the Human Resources department in a private company, the common aspect here is the ‘responsibility of managing an effective workforce ie people’. In any field, the four important resources are men, material, machinery and money. Out of these, I believe that ‘men’ ie humans are the most important because they are the ones that effectively and strategically employ and use the other resources/factors of production. Years ago, workers were treated as slaves and considered as commodities coupled with extremely bad and unhygienic working conditions, negligible or extremely poor wages, long hours of work- from dawn to dusk and so on. Today, people are considered to be an invaluable asset for any organization. Several factors joined hands to change this environment. 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